On July 23, the group TOUAX Wagons division has received from the agency LRQA the ISO 9001:2008 certification for its activities of leasing and of maintenance of freight wagons for rail transport operators. The obtention of the certificate concludes a project initiated in May 2009, and which involved the entire staff of the division.
The ISO 9001 certification strengthens the growth strategy of TOUAX group on the freight wagon market, by providing recognized tools for continuous improvement that will allow them to establish customer loyalty and win new customers. By the processus approach, it has allowed to better structure the internal organization of the division and to consolidate it into a dynamic of progress.
It also represents the completion of the first stage of the ECM certification (Entity in Charge of Maintenance), which will ensure TOUAX full control of the maintenance of its fleet of wagons, by emancipating from networks and habits.